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Essential Skills in the Changing
Workplace (HRDC)
Vivian Miragias,
Project Manager
"My centre regularly invited Kathryn Preston to facilitate
group voice coaching sessions because our clients always
left those sessions with smiles on their faces and feeling
more confident in their ability to communicate their way to achieving
their career goals."
Scotia Bank: Plaza Branch
Glen Stover,
Director Operations
"I think that your presentation, in a small group has
great value . . . With so much of our job focusing around personal
or telephone contact, and with so little formal expert training
or
facilitation being offered in peer groups, it goes a long way
. . ."
ScotiaMcLeod Direct Investing
Wendy Chan,
Head of Ontario Region
"Thank you for helping our Team and sharing your expertise!
It is truly appreciated!"
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Right Axmith
Philip Blackford,
VP Executive Career Transition Services
"Just wanted to say thank you again for your very enjoyable
presentation on Tuesday. The members of our Executive Networking
Group were delighted with your insights and suggestions. You
certainly set a refreshing tone for the meeting and contributed
significantly to an excellent meeting overall. All the best."
ScotiaMcLeod Direct Investing
Chris Maertens-Doan,
Operations Manager
"At the request of the Ontario Unit Manager and to benefit
from Kathryn's previous experience, Kathryn took on the responsibility
of Call Monitoring and Call Coaching for the Ontario Unit as
well as for some members of the Operations Department. Everyone
found this to be very beneficial and results were demonstrated
in the improvement in the quality of calls."
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Scotia Bank: Plaza Branch
Joy Mous,
Senior Manager Personal Banking
"Earlier this month Scotia Plaza's Personal Banking sales
team attended your Voice Evaluation Workshops. The Workshops
were well received by all who attended. There was a good variety
in your training methods which seems to reinforce the message
and promote the audience involvement. Combining discussions,
self evaluation and personal examples was very effective. Kathryn,
again thank you we really enjoyed the Workshop."
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